Tsow-Tun Le Lum Society
Substance Abuse and Trauma Treatment Centre
Menu

FAQ’s

How is Tsow-Tun Le Lum operating around the pandemic?

We are operating with a limited amount of clients to accommodate safe pandemic practices.   Strict procedures are in place to protect program participants, Elders, and staff.

Where is Tsow-Tun Le Lum? How do I get there (plane, bus, taxi)? 

Click for TTLL Map

We are located on Capilano Road on the Nanoose Band Reserve land (Vancouver Island, BC) Travelling north on the Island Highway from Nanaimo, turn left at Superior Road lights, then turn right onto Northwind Drive, and right onto West wind and turn left on Capilano Road.

If travelling by Greyhound (bus): the Nanaimo Greyhound Bus stop is located at the Departure Bay – BC Ferries Terminal. Taxi’s are available at the terminal. You must have a taxi voucher or cash, as we do not pick up people at BC Ferries.

If travelling by air: Nanaimo is the nearest airport (YCD). Taxi’s are available at the airport. You must have a taxi voucher or cash, as we do not pick up people at the airport.

When is the next available intake date? Is there a waiting list?

Once our Intake Coordinators receive a completed intake package, there is between a three to a six month wait list.

We have intake dates throughout the year.

Upon receipt of a complete application, referral workers are notified, and advised of their clients assigned intake date. Clients are booked on a first-come-first-served basis.

How long is treatment? 

Why are there mandatory sobriety lengths?

Tsow-Tun Le Lum does not have medical staff, and therefore cannot properly care for clients who are experiencing withdrawals or detoxing.  The work of healing and learning about yourself is intense.  Past experience has proven that participants have a much better time in program and higher success rates if they have arrived with the recommended sobriety time.

What will I do in treatment?

Group and individual therapy programs are under the direction of our professional team. Cultural and spiritual healing is provided under the direction of our Elders. Each of our programs successfully integrates traditional teachings with modern therapeutic techniques.

Can couples or families come together?

Tsow-Tun Le Lum provides programs for individual participants. This allows for participants to focus on their own healing, rather than that of a family member.  Our programs are COED.

Is there a minimum age for admission? 

Clients must be 19 years of age and older.

What does it cost?

There is no per diem charge for Indigenous people who have Status, and Recognized Inuit, who are residents of Canada. Programs are funded by First Nations Health Authority. Travel to and from the Centre is the responsibility of the client. Self pay admission is $300 per day (must be paid in advance).

How do I get referred to Tsow-Tun Le Lum?

Clients must see a referral worker (Counsellor, Psychologist, or Therapist) to be referred to our programs.

Where can I get an application for treatment?

All prospective clients need to adhere to requirements identified in the intake package. Prospective clients must see a counsellor to be referred for treatment (we do not accept self-referrals). Referral workers may print an intake package under the “Referral Package” tab within our website menu.

Does Tsow-Tun Le Lum offer detox services?

No. We do not have the medical facilities nor the resources required to support people who need detoxification.

Clients must be able to physically and mentally able to participate in an intensive residential program. A minimum of 2 weeks sobriety is required to be considered for admission to the substance misuse program. The 5-week trauma program requires clients to have abstained from the use of drugs and alcohol for a minimum of 6 months.

Longer sobriety times before treatment result in clients who have greater success in maintaining their sobriety after treatment.

Is there a store, bank, or bank machine near the centre?

Clients are encouraged to bring enough personal supplies for the duration of their stay. We are 7 km from Woodgrove Shopping Centre in Nanaimo. Clients must bring Identification cards, bank cards, and spending money, which will be stored in a locked safe.

I hear Tsow-Tun Le Lum is moving.  When will your new centre open?

Our new centre is under construction in Cowichan territory and we expect to move in early 2023.  There will be a period where we will not be offering programs while we complete the big job of moving.  Our programs will re-open after staff training is completed at our new centre.